Cookies Policy

Last updated: Monday, 27 October 2025

This Cookies Policy explains how HOMZINY (“we”, “us”, “our”) uses cookies and similar tracking technologies when you visit our website. We comply with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. What Are Cookies?

Cookies are small text files stored on your computer or mobile device when you visit a website. They help improve functionality, enhance your browsing experience, and allow us to analyse site performance.

2. Why We Use Cookies

We use cookies to ensure our website operates correctly and efficiently. Specifically, cookies help us:

  • Enable essential site features such as shopping cart and checkout.
  • Understand how visitors use our website through analytics tools.
  • Remember your preferences, such as currency, region, and language.
  • Provide real-time assistance through our Live Chat Support feature.

3. Types of Cookies We Use

• Essential Cookies

These are required for the website to function properly. They include login sessions, cart management, checkout processes, and payment security. Without these, certain features may not work.

• Performance & Analytics Cookies

We use these cookies to analyse how visitors interact with our site. They help us improve page speed, usability, and design. Data collected is aggregated and anonymised — never used to personally identify you.

• Functional Cookies

Functional cookies remember your preferences, such as shipping destination or display settings, to provide a smoother shopping experience.

• Live Chat Cookies

Our Live Chat Support uses cookies to remember your session, chat history, and preferences so that you don’t lose your conversation if you navigate to another page.

• Marketing Cookies

Marketing cookies may be used to measure ad performance and help us deliver relevant offers. We currently do not run third-party advertising trackers, but these may be introduced with your consent in the future.

4. Third-Party Cookies

Some cookies are set by trusted third-party services that help us operate our website. These may include:

  • Shopify: platform hosting, checkout, and performance tracking.
  • PayPal: payment authentication and fraud prevention.
  • Analytics tools: anonymous usage reporting to improve site experience.

5. Managing Your Cookie Preferences

You can manage, disable, or delete cookies at any time through your browser settings. Most browsers automatically accept cookies, but you can modify this behaviour:

Disabling cookies may affect certain features of our website, such as the shopping cart, checkout, and live chat services.

6. Consent to Use Cookies

When you first visit our website, a banner will appear asking for your consent to use non-essential cookies. By clicking “Accept All Cookies” or continuing to browse, you agree to their use. You can change your preferences at any time via your browser or our cookie settings tool (if available).

7. Data Collected via Cookies

Cookies may collect information such as your device type, browser, pages viewed, and approximate location (via IP). This data is used only for analytics, security, and functionality — never for profiling or selling to third parties.

8. Data Retention

Cookie data is retained for as long as necessary for its purpose:

  • Session cookies expire once you close your browser.
  • Persistent cookies remain for a maximum of 12 months unless deleted earlier.

9. Your Privacy Rights

For full details on how we handle your personal data, including data collected through cookies and live chat, please see our Privacy Policy.

10. Contact Information

If you have questions about this Cookies Policy or how we use cookies, please contact us at:
Email: homziny@gmail.com
Phone: +44 7455 686793
Address: 1 Meadow Street, Falkirk FK1 1RP, United Kingdom
Live Chat: available directly on our website during business hours.

11. Updates to This Policy

We may update this Cookies Policy to reflect changes in technology, regulations, or our business practices. The latest version will always appear on this page with the “Last updated” date clearly stated.